We use Royal Mail Tracked 48 and Evri for UK wide deliveries 
Orders placed between 5th and 12th April will be sent on Saturday 13th April as we are taking a little holiday! 
We send orders (local and UK wide) every day except Sundays and Bank Holidays 
FREE delivery on ALL orders of £30 and over 
Free Local Leeds Delivery on all orders of £20 and over to LS4, LS5, LS6, LS7, LS8, LS9, LS14, LS15, LS16, LS17 and LS18 
Standard UK Delivery £3.99 
We aim to dispatch all parcels within 24 hours of your order being placed (not including Sundays or Bank Holidays) and we will always keep you updated by email on the progress of your order 
All standard deliveries are tracked and take between 3 - 5 working days from dispatch – if you need an express delivery please let us know! 

Returns Damaged / Faulty Items 

Should your order be damaged in transit, please notify us by emailing within 14 working days and we will be happy to replace it. Please see 'Returns' (below) for details of how to return damaged goods to us. If you are returning an item because the goods are damaged or you are not completely satisfied, we will be happy to refund all delivery charges incurred by you (both for its initial delivery and for the cost of you returning it to us) 
In all other circumstances where Woody’s Natural Treats is not at fault, delivery costs will be your responsibility. 

Returns Incorrect Items 

In the unlikely event that we have sent you an incorrect item please notify us by emailing as soon as possible. 
Please return the incorrect item to us and specify the correct details in writing. If you would like us to replace the incorrect item with the item you ordered we will send you the correct item as soon as possible. We will not charge you for the incorrect item and will reimburse your reasonable costs in returning it. 

Returns Exchange / Refund 

If you have changed your mind about the products that you have chosen you may return them to us within 14 days of receipt. We will be more than happy to offer you an exchange or a refund, provided that the products are returned complete, unused and with the original packaging. We cannot accept items for a refund or exchange if the goods are not in perfect condition or it is obvious to us that the goods have been used. Return delivery costs for an exchange or refund when you have changed your mind are your responsibility. 
When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit. Until you return items to us you are responsible for their safe keeping and taking reasonable care of them. We do not accept liability for returned packages damaged during transit back to us. It is your responsibility to wrap products adequately to prevent damage. 

 Treat Boxes  

 Protein Sources  

 Training Treats  

Wide variety of treats at a good price, customer service is excellent I was kept up to date on the delivery of my parcel throughout. The dogs love the treats. Will definitely be buying from Woodys again! 
Naomi, Trustpilot review, March 2024 
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